(Frequent Ask Questions) |
1. What're your main products? |
Our main products are led panel light, led linear light, led tube light, led track light, led high bay light and led downlight. |
2. How about your quality? |
We offer a medium-high quality level, the faulty rate is less than 0.3%. |
3. How long is your warranty? |
We offer 3~5 years warranty according to your demand. |
4. How long is the lead time? |
For samples 5-7 days, for bulk order 10-20 days depends on qty. |
5. What's the MOQ? |
Normally 100pcs, if with a special request, we will discuss together to decide. |
6. Where is your main markets? |
Our main markets are in Europe, South America, Africa,North America and the Middle East. |
7. What certificates do you have? |
We have CE, ROHS, SAA, ETL and DLC for our products. |
8. Can I get samples for testing? |
Yes, you can, if the sample value is small, we can offer a free sample, and freight will be paid by your side. |
9. How can I reach you? |
You can call our number 86-, or send a message to me, we will reply you within 12-24 hours. |
10. Can I be your sole distributor? |
It will depends on products and your purchasing qty, so we can discuss later. |