Frequently Asked Questions

1. What does Lumin do?

- Lumin is a reputable lighting manufacturer in China, specializing in LED panels, LED linears, artificial skylgihts, as well as circadian lighting design. 

- Lumin provide OEM and ODM services for overseas customers.

- Lumin is good at customized-made lighting products and servics. 

2. How is Lumin in the lighting indsutry?

- Lumin brand was registered in Hong Kong in 2013 

- Lumin was established 2011 in Hong Kong, Lumin fatctory was established in Shenzhen in 2013. 

- Lumin is a one of authorized partners of PHILIPS to use its LED powersupply. 

- Lumin boasts multiple patents of its own.

3. What are Lumin's main products?

- Lumin focus on LED linear light, LED panel light, artificial skylight, as well as circadian lighting fixtures.

4. Does Lumin accept custom-made case?

- Yes, just inquire us get solutions.

5. What is MOQ for orders ?

- No limitation. It depends on different case. 

6. How many years do Lumin guarantee for orders?

- Generally speaking, 5 year limited warranty. 

- Please refe to the warranty card

7. Do you provide technical support for installation?

- Yes. you can request project assitance service if necessory.

8. Can I be one of your agents and partners ?

- Yes, you can. Lumin will evaluate your qualification and negotiate it with you.

9. How can I pay the order?

- You can pay it by TT, credit card, or Alipay. For bulk order, we accept L/C at sight.  

10. Can I visit your factory ?

- Yes, you can. Lumin's facotry is in Shenzhen, neaby Hong Kong.